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Mohon Maaf untuk saat ini Layanan kami sedang offline
Jam operasional layanan kami yaitu pada hari Senin-Jum'at pada jam 08:15 - 17:00 WIB

Untuk informasi layanan di luar waktu tersebut dapat mengakses email:

Layanan Individu : care@sequislife.com
Layanan Group/Perusahaan/Kredit Kolektif : fscare.group@sequislife.com

Term & Condition

  1. Sequis is a brand registered to Directorate General Intellectual Property Rights and owned by PT .AJ.Sequis Life 
  2. Sequis responsible and guarantees for any information submitted to this software or program. Customer is fully responsible for the information that is sold or modified or customized for a particular purpose. 
  3. No part of this software or program may be reproduced, stored in a retrieval system, or transferred in any form or by any means either electronically, mechanically, photocopying and recording without any official written permission from Sequis. 
  4. Any damage/interference or disorder from the use of this software or program on pc or customer computer will not be 
  5. Sequis’ responsibility. Sequis will not responsible for any claim, lawsuit of any party as a result of the use of the software or the program by customer unless it is caused by Sequis. 
  6. Customers can find more accurate information relating to life insurance products by asking directly to Sequis Contact Center. 
  7. Customer credit card credentials will be automatically saved within the system in order to deduct recurring payment every month. 
  8. The first payment will be deducted from customer credit card limit right on the same day as the first transaction. The second and next recurring payment will be deducted either on the 5th, 10th, 15th, 20th, 25th, or the 28th date of the month, system will automatically choose the date that is closest to first payment date. 
  9. Refund option is available for policy cancellation that is submitted during the free-look period, which is within 21 (twenty one) days after e-policy is created. 
  10. No cash refund or bank transfer option available. Payment will be returned to customer in credit card limit increase. The processing time may vary among different banks, kindly check with your bank to learn more.